Legal

Return Policy & Exchanges

  • Our return policy only applies to products purchased directly from our website.
  • If purchased from a third-party vendor, please refer to their return and exchange policy.
  • Items to be returned must be postmarked and sent back within 30 days of receipt. Unfortunately, we are unable to accept any product received after 30 days.
  • Your product must be in its original, unused and unopened condition to be returned, unless there is a manufacturer defect.
  • Credit will only be applied to the original credit card account used for purchase.
  • You are responsible for return/exchange shipping costs.
  • If our warehouse is unable to accept your return, the merchandise will be returned to you without credit.
  • Most credits are applied within five (5) business days of receipt of the item, allowing for processing and inspection time.
  • Please email info@drinkr7.com to initiate a request for a refund.
  • You will receive a confirmation email when your account has been credited.

Steps to Returning or Exchanging Your Purchase

If you purchased a product through www.drinkr7.com , please refer to the following guidelines.

  • To return/exchange items, contact info@drinkr7.com with your name, order number, and reason for your return/exchange.
  • Please allow us 1-3 business days to process your return/exchange.
  • Once your returned items are received, your new order will ship out within 2-3 days of our receipt (this applies only to items in stock).
  • What to include in your package:
    • Return and Exchange Form
    • The original receipt and/or proof of purchase

Shipping Information

  • Most shipping for domestic orders is transacted via FedEx. You may select between Ground, Home-Delivery, 2-day, and Standard Overnight. A per-item shipping fee is quoted based on the weight of your order and your delivery zip code. The final charge for shipping will appear at the end of your transaction on the Site.
  • International and Canadian orders are not permitted via the Site. Contact us at info@drinkr7.com for further assistance with international orders.
  • We ship most orders within three (3) business days after the order has been placed. Orders are shipped Monday-Friday only. We endeavor to notify Customers if products are backordered. Orders received after 12:00 PM ET will be shipped the following business day. R7 does not ship during holidays.
  • R7 is not responsible for any taxes applied to your order. You are responsible for all fees imposed during or after shipping.
  • When you place an order with R7, your order will be shipped to the address in the United States that you designate, provided that address is not a P.O. Box. You will receive a shipment confirmation e-mail once your order has shipped, containing your tracking number(s). If you enter an incorrect shipping address or a P.O. Box, R7 is not responsible for you not receiving the shipment.

Lost or Damaged Shipments

  • All purchases on the Site are made pursuant to a shipment contract. As a result, the risk of loss and title for items purchased from this Site pass to you upon delivery of the items to the carrier.
  • R7 is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact info@drinkr7.com to assist with filing a claim with the shipment carrier. R7 suggests that you take pictures of the damaged packaging and/or product to include as part of your claim filed with the shipment carrier.

Payment Policy

  • The accepted methods of payment are credit card (i.e., Visa, MasterCard, American Express) and PayPal. Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason, your credit card will be refunded.

In this privacy statement, we explain what we do with the data we obtain about you via www.drinkr7.com  We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us. 

  1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Contact - Through phone, mail, email and/or webforms

The following categories of data are collected

  • A first and last name
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Geolocation data

1.2 Payments

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • An email address
  • A telephone number
  • IP address
  • Geolocation data

1.3 Registering an account

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Geolocation data

1.4 Newsletters

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Geolocation data

1.5 To support services or products that a customer wants to buy or has purchased

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Geolocation data

1.6 Compiling and analyzing statistics for website improvement.

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Geolocation data

1.7 To be able to offer personalized products and services

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Geolocation data

1.8 Deliveries

The following categories of data are collected

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Financial information such as bank account number or credit card number
  1. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

Purpose of the data transfer: Sweepstakes
Country or state in which this service provider is located: Delaware

Purpose of the data transfer: Sweepstakes / Delaware
Country or state in which this third-party is located: 

  1. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

  1. How we respond to Do Not Track signals & Global Privacy Control

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

  1. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our webpage. 

We have concluded a data processing agreement with Google.

The inclusion of full IP addresses is blocked by us.

  1. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

The security measures we use consist of:

  • Username and Password
  • TLS / SSL
  1. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

  1. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

  1. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

9.1 Right to know what personal information is being collected about you

  1. A consumer shall have the right to request that a business that collects personal information about the consumer disclose to the consumer the following:
    1. The categories of personal information it has collected about that consumer.
    2. The categories of sources from which the personal information is collected.
    3. The business or commercial purpose for collecting or selling personal information.
    4. The categories of third parties with whom the business shares personal information.
    5. The specific pieces of personal information it has collected about that consumer.

9.2 The right to know whether personal information is sold or disclosed and to whom

  1. A consumer shall have the right to request that a business that sells the consumer’s personal information, or that discloses it for a business purpose, disclose to that consumer:
    1. The categories of personal information that the business collected about the consumer.
    2. The categories of personal information that the business sold about the consumer and the categories of third parties to whom the personal information was sold, by category or categories of personal information for each third party to whom the personal information was sold.
    3. The categories of personal information that the business disclosed about the consumer for a business purpose.

9.3 The Right to equal service and price, even if you exercise your privacy rights

We shall not discriminate against a consumer because the consumer exercised any of the consumer’s privacy rights, including, but not limited to, by:

  1. Denying goods or services to the consumer.
  2. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties.
  3. Providing a different level or quality of goods or services to the consumer, if the consumer exercises the consumer’s privacy rights.
  4. Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services. However, nothing prohibits us from charging a consumer a different price or rate, or from providing a different level or quality of goods or services to the consumer, if that difference is reasonably related to the value provided to the consumer by the consumer’s data.

9.4 The right to delete any personal information

  1. A consumer shall have the right to request that a business delete any personal information about the consumer which the business has collected from the consumer.
  2. A business that receives a verifiable request from a consumer to delete the consumer’s personal information pursuant to subdivision (a) of this section shall delete the consumer’s personal information from its records and direct any service providers to delete the consumer’s personal information from their records.
  3. A business or a service provider shall not be required to comply with a consumer’s request to delete the consumer’s personal information if it is necessary for the business or service provider to maintain the consumer’s personal information in order to:
    1. Complete the transaction for which the personal information was collected, provide a good or service requested by the consumer, or reasonably anticipated within the context of a business’s ongoing business relationship with the consumer, or otherwise perform a contract between the business and the consumer.
    2. Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity.
    3. Debug to identify and repair errors that impair existing intended functionality.
    4. Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law.
    5. Comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with Section 1546) of Title 12 of Part 2 of the Penal Code.
    6. Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the businesses’ deletion of the information is likely to render impossible or seriously impair the achievement of such research, if the consumer has provided informed consent.
    7. To enable solely internal uses that are reasonably aligned with the expectations of the consumer based on the consumer’s relationship with the business.
    8. Comply with a legal obligation.
    9. Otherwise use the consumer’s personal information, internally, in a lawful manner that is compatible with the context in which the consumer provided the information. 
  1. Selling and disclosure of personal data to third parties

We have not sold consumers’ personal data in the preceding 12 months.

A list of the categories we have disclosed for a business purpose in the preceding 12 months:

  • A first and last name
  • Account name or alias
  • A home or other physical address, including street name and name of a city or town
  • An email address
  • A telephone number
  • IP address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  1. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

  1. Contact details

R7 Enterprise LLC
8 The Green Ste B
Dover, DE 19901
United States
Website: www.drinkr7.com
Email: info@drinkr7.com

Phone number: +1 (302) 205-5925